230
W Huron St
Second Floor West
Chicago, IL 60654
Phone: 312-878-2777
E-mail: leasing@urbanlux.com
Privacy Policy
This Privacy Policy explains how we collect, use, and disclose the Personal Information You may
provide to us through this Site and all sites owned or operated by Urban Lux or any of its
affiliates (collectively, the "Site" and "affiliates"), and other Personal Information that you
provide to us offline or indirectly through third party advertiser sites. This statement may be
revised from time to time, so please revisit this page to remain fully informed of our commitment
(see "Consent" Section below).
Your provision of Personal Information to us indicates your consent to this Privacy Policy as
modified from time to time.
Collection
While you can browse some sections of the website without being a registered user, certain
activities (such as viewing property contact information and advertising a property) do require
registration. Once you give us your personal information, you are not anonymous to us. In most
cases, the information we hold about you is collected on the urbanlux.com website, but we may also
collect information from private-label, co-branded and affiliate websites. Depending on the services
used, we may collect and store the following personal information:
Cookies
In order to personalize and enhance Your experience on our Site, we also may collect information
through "cookies." Cookies are small strings of text that are sent by our Site to Your browser and
then stored by Your browser on Your computer's hard drive. Our cookies allow us to personalize Your
experience on our Site, make Your visit more convenient, and understand how You and others are using
our Site so that we can improve Your experience on the Site. We use cookies to identify repeat
visitors to our Site and to determine the paths visitors take on our Site. We also use cookies to
determine whether You visited our Site from a particular Internet link or advertisement. We do not
use cookies that store personal information or associate cookie information with personal
information You may provide us. Most Web browsers automatically accept cookies, but it is possible
to change Your browser setup so that it does not accept cookies. In order to create a profile on our
Site You must have Your cookies on.
Data Security
The security of Your Personal Information is importance to us. We use encryption technology to
protect data transmitted. While our security measures are intended to protect your Personal
Information, the complete security of any transmission over the public internet cannot be
guaranteed.
Communications and Communication Tools
Urban Lux communicates with users, and facilitates communications between users, in a variety of
ways.
Lead Response. We make tools available that facilitate communications between Renters and Lessors by
phone or email. When these tools are used, we may collect certain information related to the
communication, like contact logs, calling number, call duration, contents of the email
communication, and (when notified during the call) call recordings. We may share this information
with Lessors so they can manage their communications with Renters, and we will use this information
to enforce our rights to collect fees payable by the Lessors.
Changing Your Personal Information
Upon your request, we will close your account and remove your personal information from view as soon
as reasonably possible and in accordance with applicable law. We do retain personal information from
closed accounts in order to comply with law, prevent fraud, collect any fees owed, resolve disputes,
troubleshoot problems, assist with any investigations, enforce our Terms of Use, and take other
actions otherwise permitted by law.
Links To Third-Party Web Sites
Our Site may offer links to other Web sites which may have information policies and practices
different from ours. We do not control and are not responsible for the privacy policies or practices
or the content of any third party Web sites.
How To Contact Us
Should You have other questions or concerns about these privacy policies, please send us an email at
support@urbanlux.com
Consent
By using this Site, You consent to our collection and use of Personal Information. Urban Lux
reserves the right, at its discretion, to change, modify, add or remove portions of this Privacy
Policy from time to time. The amended Privacy Policy will be effective upon posting on the Site.
Your continued use of the Site and/or the services means that You agree to the revised Privacy
Policy and our use of Your Personal Information in accordance with the revised policy. Urban Lux
may, but is under no obligation to, provide You notice of such modifications to this Privacy Policy
via email or other communication.
Email Consent and Opt-Out
You may choose to opt out of receiving future commercial email messages from us. Each mass
commercial email sent by us contains a link with instructions on how to remove yourself from our
email list.
Non-U.S. Residents
If You do not reside in the U.S. and are visiting our Site, if You provide Personal Information to
us it may be transferred to and processed on computers in the U.S. and other countries. Do not
provide Your Personal Information to us if You do not want this information to be transferred
outside of Your country, or if the laws in Your country restrict these types of transfers. Your
provision of Personal Information to us will be handled in accordance with this Privacy Policy. From
time to time, Your Personal Information may be transferred to a country different from where you are
located, and processed there in accordance with this Privacy Policy. You hereby consent to such
transfers and processing as described in this Privacy Policy. Your provision of Personal Information
to us through this Site means that you agree to the terms of this Privacy Policy.